CasualOutdoors.com!
Great Prices. Huge Selection.
Satifaction Guaranteed.
Great Prices. Huge Selection.
Satifaction Guaranteed.
sales@mbtmarketplace.com
Shipping:
Sale Amount -- Shipping Charge
0-6.99 -- $3.99
$7.00-$18.99 -- $5.99
$19.00-$28.99 -- $6.99
$29.00-$38.99 -- $7.99
$39.00-$59.99 -- $8.99
$60.00-$79.99 -- $9.99
$80.00-$99.99 -- $10.99
$100.00-$149.99 -- $13.99
$150.00-$299.99 -- $16.99
$300.00 and up -- $25.99
Additional charges may apply for AK,HI
****SOME ITEMS MAY NOT BE AVAILABLE TO RESIDENTS OF ALASKA AND HAWAII -- PLEASE CHECK WITH CUSTOMER SERVICE BEFORE PURCHASING*** info@casualoutdoors.com
How can I pay? Visa / Master Card / American Express
Is it safe to use my credit card? You can be assured that your financial information will be kept safe and confidential when you do business with CasualOutdoors.com.
How do I contact customer service? For the fastest response please e-mail info@casualoutdoors.com.
Do you charge sales tax? Only for orders shipping to a North Carolina address.
How do I know that CasualOutdoors.com received my order? A confirmation email will be sent to you at the email address that you provided. *Please provide an e-mail address that you check frequently. In the event there is a back order or delay with your purchase you will be contacted at this address.
Do you ship internationally?We do not ship internationally. This includes to any APO/FPO addresses.
What should I do when my order is delivered? Please note, we must be notified if you will not be available to accept delivery. Orders that are returned to the warehouse due to the inability of the carrier to reach you for delivery will be assessed the return shipping charges.
Always be sure to inspect the packages before signing the delivery receipt. If you are asked to sign without seeing the package(s), let the delivery person know you must inspect the package(s) first.
Help us to serve you better by doing the following before the delivery driver departs:
1. Upon delivery, inspect your merchandise, verify that the skid, boxes and/or products are in good condition and have no visible signs of damage.
2. Count the number of pieces and verify that the total reflects what is printed on the delivery receipt/bill of lading. Merchandise may be shipped boxed, strapped, palletized and shrink-wrapped.
Make all notations of shortages or damages on all copies of the bill of lading and have the driver sign acceptance of your notations.
NOTE: When you sign the delivery receipt, please add the statement, Pending Further Inspection, along with your signature. Please do this even if you have inspected the items as you may look at them closer later and find something that was not evident upon initial inspection.
3. After the driver leaves, check all merchandise within shipping container for any concealed damage. If damage is found, contact the delivery carrier immediately to arrange for an inspection. This will be necessary should a claim need to be filed with the carrier. CasualOutdoors.com MUST be notified within 48 hours of any damage to or discrepancy with your order.
Remember: Failure to inspect & count your shipment or notate any damages or shortages on delivery receipt may waive your right to any replacement or reimbursement.
By signing for something that is damaged, you release the carrier of all responsibility by in essence stating everything was fine when it arrived. If you later find damage to your items and the packages were in poor condition, but not noted on the delivery receipt, we may not be able to replace them.
If there is significant damage to the package(s), you may refuse the delivery. The damaged package(s) will then be returned. It is very important that you notify us by email that you refused the shipment.
How do I cancel an order? Send an e-mail to info@casualoutdoors.com requesting a cancellation and specify your order number. Please note that you may only cancel orders before the order has actually shipped. After the order has shipped, it becomes a return...see below for our return policy. Also canceling a custom order (even before it has shipped) involves a charge - please see below under return policy. After you cancel any order, please allow one business day for confirmation from us that you may cancel it and it has not just shipped.
What is your return policy? If the item is damaged or misrepresented, it is either replaced by CasualOutdoors.com or you get a full refund and Casual Outdoors.com pays the return shipping.
For undamaged goods, you pay for return shipping and a restocking charge of 15% of the purchase price. The item must be returned within 30 days in the original packaging and must be received back at the warehouse undamaged.
For damaged goods, either due to delivery or manufacturing, Casual Outdoors.com must be notified within 48 hours of your receipt of the merchandise. Requests for RMAs (Return Merchandise Authorization) should be made to info@casualoutdoors.com. Please note that most always photos of the damage are required in order to proceed. Digital photos may be sent via email. If you need to send physical photos, we will provide the mailing address for you to send those. When you receive the RMA you will be given instructions where to return the merchandise. We will not accept returns at our Customer Support address...sending merchandise here is an excellent way for you to incur extra shipping charges.
Please note: Items that are sold in a set are viewed as individual items for returns. Therefore, if you order a dining set and only one chair has damage to it, the entire set may not be returned for a full refund. If for some reason, you wish to return the entire set, the shipping cost for the undamaged items will be at your expense. The items also will only be refunded if they are received back at the warehouse without damage.
Refunds for authorized returns will be issued within 24 - 72 hours of CasualOutdoors.com's receipt of the returned merchandise in its original condition.
Please note that we are unable to accept returns on any cushions.
Please note that custom orders will entail a 15% cancellation charge if canceled more than 36 hours after making the order. Custom orders include products that require fabric or finish choices, in particular wicker furniture. This is because every custom order is made for a particular customer.
CUSTOMER SERVICE: 1-866-868-5232
0-6.99 -- $3.99
$7.00-$18.99 -- $5.99
$19.00-$28.99 -- $6.99
$29.00-$38.99 -- $7.99
$39.00-$59.99 -- $8.99
$60.00-$79.99 -- $9.99
$80.00-$99.99 -- $10.99
$100.00-$149.99 -- $13.99
$150.00-$299.99 -- $16.99
$300.00 and up -- $25.99
Additional charges may apply for AK,HI
****SOME ITEMS MAY NOT BE AVAILABLE TO RESIDENTS OF ALASKA AND HAWAII -- PLEASE CHECK WITH CUSTOMER SERVICE BEFORE PURCHASING*** info@casualoutdoors.com
How can I pay? Visa / Master Card / American Express
Is it safe to use my credit card? You can be assured that your financial information will be kept safe and confidential when you do business with CasualOutdoors.com.
How do I contact customer service? For the fastest response please e-mail info@casualoutdoors.com.
Do you charge sales tax? Only for orders shipping to a North Carolina address.
How do I know that CasualOutdoors.com received my order? A confirmation email will be sent to you at the email address that you provided. *Please provide an e-mail address that you check frequently. In the event there is a back order or delay with your purchase you will be contacted at this address.
Do you ship internationally?We do not ship internationally. This includes to any APO/FPO addresses.
What should I do when my order is delivered? Please note, we must be notified if you will not be available to accept delivery. Orders that are returned to the warehouse due to the inability of the carrier to reach you for delivery will be assessed the return shipping charges.
Always be sure to inspect the packages before signing the delivery receipt. If you are asked to sign without seeing the package(s), let the delivery person know you must inspect the package(s) first.
Help us to serve you better by doing the following before the delivery driver departs:
1. Upon delivery, inspect your merchandise, verify that the skid, boxes and/or products are in good condition and have no visible signs of damage.
2. Count the number of pieces and verify that the total reflects what is printed on the delivery receipt/bill of lading. Merchandise may be shipped boxed, strapped, palletized and shrink-wrapped.
Make all notations of shortages or damages on all copies of the bill of lading and have the driver sign acceptance of your notations.
NOTE: When you sign the delivery receipt, please add the statement, Pending Further Inspection, along with your signature. Please do this even if you have inspected the items as you may look at them closer later and find something that was not evident upon initial inspection.
3. After the driver leaves, check all merchandise within shipping container for any concealed damage. If damage is found, contact the delivery carrier immediately to arrange for an inspection. This will be necessary should a claim need to be filed with the carrier. CasualOutdoors.com MUST be notified within 48 hours of any damage to or discrepancy with your order.
Remember: Failure to inspect & count your shipment or notate any damages or shortages on delivery receipt may waive your right to any replacement or reimbursement.
By signing for something that is damaged, you release the carrier of all responsibility by in essence stating everything was fine when it arrived. If you later find damage to your items and the packages were in poor condition, but not noted on the delivery receipt, we may not be able to replace them.
If there is significant damage to the package(s), you may refuse the delivery. The damaged package(s) will then be returned. It is very important that you notify us by email that you refused the shipment.
How do I cancel an order? Send an e-mail to info@casualoutdoors.com requesting a cancellation and specify your order number. Please note that you may only cancel orders before the order has actually shipped. After the order has shipped, it becomes a return...see below for our return policy. Also canceling a custom order (even before it has shipped) involves a charge - please see below under return policy. After you cancel any order, please allow one business day for confirmation from us that you may cancel it and it has not just shipped.
What is your return policy? If the item is damaged or misrepresented, it is either replaced by CasualOutdoors.com or you get a full refund and Casual Outdoors.com pays the return shipping.
For undamaged goods, you pay for return shipping and a restocking charge of 15% of the purchase price. The item must be returned within 30 days in the original packaging and must be received back at the warehouse undamaged.
For damaged goods, either due to delivery or manufacturing, Casual Outdoors.com must be notified within 48 hours of your receipt of the merchandise. Requests for RMAs (Return Merchandise Authorization) should be made to info@casualoutdoors.com. Please note that most always photos of the damage are required in order to proceed. Digital photos may be sent via email. If you need to send physical photos, we will provide the mailing address for you to send those. When you receive the RMA you will be given instructions where to return the merchandise. We will not accept returns at our Customer Support address...sending merchandise here is an excellent way for you to incur extra shipping charges.
Please note: Items that are sold in a set are viewed as individual items for returns. Therefore, if you order a dining set and only one chair has damage to it, the entire set may not be returned for a full refund. If for some reason, you wish to return the entire set, the shipping cost for the undamaged items will be at your expense. The items also will only be refunded if they are received back at the warehouse without damage.
Refunds for authorized returns will be issued within 24 - 72 hours of CasualOutdoors.com's receipt of the returned merchandise in its original condition.
Please note that we are unable to accept returns on any cushions.
Please note that custom orders will entail a 15% cancellation charge if canceled more than 36 hours after making the order. Custom orders include products that require fabric or finish choices, in particular wicker furniture. This is because every custom order is made for a particular customer.
CUSTOMER SERVICE: 1-866-868-5232
Hammocks:
Promotional Items/Corporate Gifts
Real Estate
Sports
Directory
includes hammocks from Hammaka, Byer of Maine and Bliss Hammocks. Adirondack Chairs from Old Adirondack and Rustic Cedar, Swings and Gliders from Uhwarrie. Durable outdoor products designed withstand the elements and maintain their natural beauty. In addition to Patio Furniture, Casual Outdoors.com has a great selection of products for beachgoers and campers.
Enjoy the outdoors with products from CasualOutdoors.com!
